Overview
An established healthcare organization is seeking an experienced Patient Accounts Specialist (Level I) to join their team remotely. This role requires a minimum of two years of experience in hospital or physician patient accounts and collections within medical billing operations.
Responsibilities
- Perform accounts receivable follow-up and collection procedures to obtain timely reimbursement from third-party carriers and other payment sources on insurance invoice balances of $3,000 or more.
- Manage collection activities for assigned divisions, third-party carriers, and individual providers.
- Maintain contact with third-party carriers and communicate billing and reimbursement changes to management promptly.
- Assist in evaluating accounts receivable and participate in developing collection strategies to reduce outstanding balances.
Requirements
Education
- High School Diploma or GED required.
- Some college education preferred.
- Consideration given to an appropriate combination of education, training, and experience.
Experience
- Minimum of 2 years of collection experience in medical billing operations required.
- Experience and proficiency with automated billing systems such as GE IDX and ETM preferred.
Knowledge, Skills, and Abilities
- Knowledge of ICD9/10 and CPT4 coding as it relates to third-party carrier reimbursement.
- Understanding of federal, state, and local legal and regulatory provisions related to collection activities.
- Familiarity with third-party carrier operating procedures and reimbursement methods.
- Proven ability to define problems, collect data, and interpret billing information.
- Ability to examine documents for accuracy and completeness and prepare records according to detailed instructions.
- Excellent organizational and analytical skills to ensure accurate completion of daily quota-driven processing.
- Proficiency in computer and calculator use.
- Effective verbal and written communication skills.
Compensation and Benefits
- Hourly pay range: $18.70 to $32.72.
- Full benefits package including paid time off, health, vision, and dental insurance.
- Short- and long-term disability coverage.
- Tuition reimbursement.
- Remote work capability.
Location
- Remote work from home.
- Serving the Maryland, Virginia, and Washington, D.C. area.