Overview
This role is part of the Human Resources & Payroll Outsourcing team and focuses on configuring and implementing ADP Workforce Now (WFN) for new clients. You will work closely with the Project Manager and clients to translate payroll requirements into system solutions, ensuring accurate setup, successful testing, and a smooth transition to ongoing payroll processing and/or support services.
Responsibilities
- Support end-to-end payroll system implementations for new clients using the ADP Workforce Now (WFN) autopay platform
- Configure WFN based on client requirements, including earnings, deductions, tax settings, and employee data
- Partner with the Project Manager to execute implementation plans, timelines, and deliverables
- Gather and document client payroll requirements, processes, and data needs
- Perform data mapping, data validation, and support data migration activities
- Develop and write calculations for ADP upload on the mainframe
- Execute system testing, including payroll parallel testing, and resolve discrepancies
- Identify and troubleshoot setup issues; escalate complex challenges to ADP as needed to ensure quick and accurate resolution
- Support integration setup with third-party systems as applicable to each client (e.g., benefits, timekeeping, general ledger)
- Assist in developing and delivering client training on payroll system functionality and processes
- Ensure accuracy and completeness of system configuration prior to client go-live
- Support the transition of clients from implementation to ongoing service teams
Requirements
- 3–5+ years of payroll experience, with exposure to payroll system implementations or system configuration
- Strong understanding of payroll processes, tax regulations, and system workflows
- Experience with payroll data, including employee records, tax setup, and payroll calculations
- Ability to troubleshoot system and payroll issues with strong attention to detail
- Proficiency in Microsoft Excel and data handling (e.g., data mapping, validation)
- Strong organizational skills with the ability to manage multiple tasks and deadlines
- Effective communication skills, including the ability to explain system processes to clients
- Bachelor’s degree in Business, HR, Accounting, or related field (or equivalent experience)
Preferred Qualifications
- Experience with ADP platforms (Workforce Now) strongly preferred
- Certified Payroll Professional (CPP) certification strongly preferred (or in progress)
Compensation & Benefits
- Pay rate range for this position: $85,910 to $162,890
- Actual compensation is influenced by relevant factors including skills, prior experience, qualifications, degrees, professional certifications, work arrangements, and geographic location
- Comprehensive compensation and benefits package for eligible employees
Equal Opportunity
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status, gender identity, sexual orientation, or any other legally protected basis, in accordance with applicable federal, state or local law.