Retirement Plan Specialist - Financial Counselor (Series 6/7 and 63 required) (Remote)

Overview

This role provides foundational experience in client engagement, financial planning support, and operational excellence while preparing team members for licensing and long-term career growth. Responsibilities include educating customers, providing guidance, and delivering clear retirement product information, such as account rollovers and retirement options.

Responsibilities

• Provide general product information to customers making inquiries via phone and email.
• Meet production goals outlined in the training program, including monthly activity, client appointments, and new accounts.
• Explain and help customers understand product options for routine inquiries; educate and make recommendations when appropriate for Brokerage Individual Retirement Accounts (IRA).
• Learn all systems and products, including applicable regulations and compliance guidelines.
• Complete training and development programs to prepare for licensing.
• Learn financial planning concepts, tools, and compliance requirements.
• Document activities in Salesforce and other customer relationship management (CRM) systems as required.
• Participate in skill-building activities and mentorship aimed at progressing into fully licensed advisor roles.
• Provide operational and administrative support to the Advice Center sales team.

Requirements

• Bachelor’s degree in a business related field or equivalent experience.
• One year of experience in the financial services industry.
• Basic knowledge of financial products.
• Customer service, interpersonal, and listening skills to effectively communicate and earn trust.
• Excellent written and oral communication and presentation skills.
• Proficiency using MS Office.
• FINRA Series 6 or 7.
• FINRA Series 65, or obtain within 12 months of job entry date.
• Life and Health insurance licenses, or obtain within 60 days of job entry date.

Preferred Qualifications

• Life and Health insurance license(s), as required by state(s).
• Knowledge of CRM (Salesforce.com) and digital financial advice platforms.

Compensation & Benefits

Compensation

• Total Compensation for this role is estimated to be $55,000 - $61,000 per year.
• Salary for this position generally ranges between $40,000 - $45,000 annually.
• This position is currently eligible for sales and/or performance incentives. Specifics will be reflected in individual incentive plan documents.
• Additionally, this position is typically eligible for an Annual Bonus based on the Company Bonus Plan/Individual Performance and is at the Company’s discretion.

Benefits (for eligible employees)

• Pension Plan
• 401k Match
• Employee Stock Purchase Plan
• Tuition Reimbursement
• Disability Insurance
• Medical Insurance
• Dental Insurance
• Vision Insurance
• Employee Discounts
• Career Training & Development Opportunities
• Health and Work/Life Balance Benefits
• Paid Time Off starting at 160 hours annually for employees in their first year of service.
• Ten (10) paid holidays per year (typically mirroring the New York Stock Exchange (NYSE) holidays).
• Wellness program including Wellness Coaching and Reward Dollars
• Parental Leave – fifteen (15) days of paid parental leave per calendar year to eligible employees with at least one year of service at the time of birth, placement of an adopted child, or placement of a foster care child.
• Adoption Assistance
• Employee Assistance Program
• Back-Up Care Program
• PTO for Volunteer Hours
• Employee Matching Gifts Program
• Employee Resource Groups
• Employee Recognition Program
• Referral Bonus Programs

Location

Remote (Field/Travel) environment.

Working Conditions

• Remote (Field/Travel) environment.