Senior Payroll Specialist

Overview

This role performs accurate, timely payroll processing under general supervision. Responsibilities include resolving complex payroll issues and supporting end-to-end daily and weekly payroll operations in compliance with organizational policies and regulatory requirements.

Responsibilities

• Execute full on-cycle (end-to-end) weekly and biweekly payroll processing for approximately 60,000 U.S. multi-state salaried and hourly employees, ensuring accurate validation, reconciliation, HSDL loads, special transactions and payments, and third-party files and funding.
• Process regular and mass off-cycle payrolls, ensuring pays are entered and calculated accurately, properly approved, and processed in accordance with established payroll policies and schedule.
• Process payroll banking transactions, including stop payments, direct deposit rejects, and reversals, ensuring timely payment and/or resolution.
• Run, prepare, and format reports to evaluate and analyze data accuracy, identify discrepancies, and support payroll reconciliation and audits.
• Research and resolve general inquiries in a timely, accurate, and professional manner, ensuring issues are addressed in accordance with payroll policies and service expectations.
• Collaborate with payroll team members and cross-functional partners to ensure service commitments are met and issues are resolved in a timely manner.
• Work with applicable suppliers and vendors as required to address issues, coordinate resolutions, and ensure timely and accurate completion of payroll-related activities.
• Identify opportunities for process improvement related to reconciliation, controls, efficiency, and accuracy that align with departmental and organizational goals.

Requirements

• High School Diploma or GED (accredited).
• 4 years of relevant work experience.
• Maintain consistent attendance and punctuality.
• Self-starter and team player; able to work both collaboratively and independently with minimal supervision.
• Effective interpersonal and communication skills (written and verbal) with a consistently positive attitude.
• Strong attention to detail and accuracy, with analytical, critical thinking, and problem-solving skills.
• Prioritize workload and tasks to meet daily payroll deadlines.
• Exceptional organizational and time-management skills.
• Flexibility to adjust quickly to unexpected demands and changes without compromising quality.
• Ability to manage sensitive information confidentially.
• Provide excellent customer service to employees and stakeholders.
• Excel skills including vlookup, pivot tables, data manipulation and analysis.
• Knowledge of Oracle HCM Cloud, Service Now and UKG Timekeeper.
• Working knowledge of Microsoft Office Suite: Outlook, Excel, Word, PowerPoint, etc.

Preferred Qualifications

• Payroll Compliance Practitioner (PCP) or Fundamental Payroll Certification (FPC) or Certified Payroll Professional (CPP).

Physical Requirements

Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions.

• Repetitive Motions
• Eye/Hand/Foot Coordination
• Sitting
• Talking
• Hearing
• This role primarily operates in a professional office environment and routinely requires the use of standard office equipment such as computers, phones, and copy machines.

Compensation & Benefits

Eligible employees receive a competitive total compensation package that includes Medical, Dental, Vision, Life Insurance and Short Term Disability. Additional benefits include a Stock Purchase Plan, Company match on 401K, Paid Vacation, Holidays, and Personal Days. Benefits may vary by site.