Senior Revenue Accountant

Overview

A global leader in AI-powered practice management software for accounting firms is seeking a Senior Revenue Accountant to join their Finance team. This fully remote role, open to candidates based in the United States, focuses on subscription billing, revenue accounting principles, and leveraging AI to enhance billing processes. The position offers competitive compensation, benefits, and opportunities for professional growth.

Responsibilities

Revenue Accounting Support

• Apply foundational knowledge of ASC 606 and SaaS revenue recognition principles to support accurate revenue reporting.
• Assist with month-end close activities, including revenue-related reconciliations and journal entry support tied to billing, utilizing AI tools to accelerate reconciliation checks and identify variances.
• Collaborate with Revenue Accounting to ensure billing data in Zuora supports clean, auditable revenue recognition.
• Identify and escalate billing scenarios with complex revenue recognition implications.

Accounts Receivable Management

• Manage the end-to-end collections process, monitor aging balances, and prioritize outreach on overdue accounts.
• Partner with GTM teams and Finance to resolve outstanding invoices using AI-assisted tools to flag at-risk accounts and streamline follow-up.
• Maintain accurate accounts receivable reporting and support month-end close by reconciling cash receipts and applying payments in Zuora.
• Analyze DSO trends and collection risks, driving improvements in collections efficiency.

Complex Billing Management

• Oversee billing operations for a global customer base, managing complex subscription scenarios such as multi-year deals, mid-term amendments, upgrades, downgrades, credits, and custom billing structures.
• Use AI tooling to detect anomalies, reduce manual intervention, and scale billing processes.
• Investigate and resolve billing discrepancies and invoicing errors with accuracy and urgency.
• Manage renewals, adjustments, and amendments in Zuora, ensuring alignment with contract terms.
• Serve as the billing team's expert for non-standard scenarios requiring sound judgment and creative problem-solving.

Customer-Facing Support

• Act as a senior point of contact for billing-related customer inquiries, providing clear, professional, and empathetic communication.
• Utilize AI-assisted drafting tools to enhance response speed and quality.
• Collaborate with Customer Success and Support teams to resolve billing issues efficiently.

Contract Advisory

• Review customer agreements and order forms to ensure billing setup reflects negotiated terms and pricing structures.
• Use AI-assisted contract review tools to accelerate intake and flag inconsistencies.
• Advise internal stakeholders on billing and revenue recognition implications of contract terms.
• Collaborate with Legal, Sales, and Finance on billing-related contract language and escalations.

Zuora Expertise

• Serve as the internal subject matter expert on Zuora, managing configuration, troubleshooting, and optimization of billing workflows.
• Identify AI capabilities within Zuora to reduce manual steps and improve data integrity.
• Maintain accurate subscription records, product catalog entries, and billing rules.
• Partner with Revenue Operations and Finance on Zuora-related projects, upgrades, and integrations.

AI Fluency & Billing Automation

• Drive AI adoption within billing and revenue operations by testing tools, identifying use cases, and defining automation improvements.
• Use AI-powered tools for anomaly detection, automated reconciliation, and intelligent flagging of discrepancies.
• Apply AI capabilities within Zuora and connected systems to reduce manual intervention and improve invoice processing accuracy.
• Leverage AI-assisted tools to enhance customer communications, contract reviews, and internal documentation.
• Collaborate with Revenue Accounting on AI applications in revenue recognition.
• Maintain a human-in-the-loop approach by validating AI outputs and escalating complex cases.

Systems & Process Optimization

• Navigate interconnected systems (Zuora, Salesforce, and related tools) to diagnose issues and engineer scalable solutions.
• Identify gaps in billing and revenue processes and lead continuous improvement initiatives focused on AI automation.
• Document workflows, edge cases, and standard operating procedures using AI-assisted tools.

Cross-Functional Collaboration

• Work closely with Sales, Finance, Accounting, Revenue Operations, and Customer Success to ensure seamless billing execution.
• Provide billing and systems guidance to internal stakeholders and educate partners on AI tool impacts.

Requirements

• 5+ years of experience in billing operations, revenue operations, or related functions within a SaaS or subscription-based company.
• Extensive hands-on experience with Zuora, including subscription management, product catalog configuration, invoicing, amendments, and reporting.
• Foundational knowledge of revenue recognition principles (ASC 606) and experience supporting revenue accounting.
• Proven ability to handle complex, non-standard billing scenarios with strong attention to detail.
• Comfortable with customer-facing communication on billing matters.
• Strong contract interpretation skills and ability to apply terms accurately to billing and revenue recognition.
• Systems-savvy with the ability to work across multiple platforms and develop practical solutions.
• Demonstrated experience using AI tools in finance or operations, including prompt-based workflows and AI-assisted drafting or analysis.
• Self-starter with ownership mentality and proactive problem-solving skills.
• Excellent communication and collaboration skills for working with a globally distributed team.
• Experience with Salesforce or similar CRM platforms is a plus.
• Bachelor's degree in Accounting, Finance, Business, or related field preferred.

Compensation & Benefits

• Estimated base salary range: $96,000 USD - $106,000 USD.
• Competitive benefits package including:
  • Flexible Time Off with encouraged 4 weeks usage per year.
  • Company-paid medical coverage for employee and eligible dependents.
  • Paid dental and vision coverage for employee and eligible dependents.
  • 401(k) plan with company matching.
  • Flexible Spending Account.
  • Up to 8 weeks paid parental leave.
  • Work-from-home stipend.

Location

• This is a fully remote position open to candidates based in the United States.

Equal Opportunity

The organization embraces diversity and inclusion and encourages candidates from all backgrounds to apply, even if they do not meet every single criterion. Recruitment and rewards are based on capability and performance without discrimination based on race, gender, sexual orientation, gender identity or expression, lifestyle, age, educational background, national origin, religion, physical or cognitive ability, or other diversity dimensions.

Accommodations can be made during the recruitment process upon request.