Overview
This role involves supervising the daily activities of patient account representatives, focusing on insurance payment processing, denial management, and credit balance resolution. The position is full-time, Monday through Friday, 8:00 AM to 4:30 PM, and is remote with residency required in Missouri, Illinois, Oklahoma, or Wisconsin.
Responsibilities
- Oversee processing of insurance payments and follow up on denied claims
- Resolve credit balances
- Create work schedules and coordinate daily staffing assignments and levels
- Manage staffing functions including recruitment, hiring, performance evaluations, and compensation decisions
- Perform other duties as assigned
Requirements
- Associate's degree or equivalent combination of education and experience
- Minimum of two years' experience, preferably with hospital payment denial management
- Proficient analytical and computer skills
- Excellent communication skills
- Lead or supervisory experience preferred
- Must reside in MO, IL, OK, or WI
Compensation & Benefits
- Salary range: $58,364.80 - $87,547.20 annually
- Comprehensive benefits package including:
- Paid parental leave (one week, pro-rated based on FTE)
- Flexible payment options through voluntary benefits
- Upfront tuition coverage for eligible team members
Location
- Remote position with required residency in Missouri, Illinois, Oklahoma, or Wisconsin
- Work shift: Day shift, 40 hours per week
Additional Information
- No professional license or certification required
- This position is subject to applicable equal opportunity employment laws and does not discriminate based on protected characteristics.