Overview
Remote
This is a temporary role with an initial term of 3 months, with a view for possible extension. This position supports the Accounting team during a staffing transition.
Responsibilities
Accounts Payable
- Process vendor invoices in Sage Intacct and ensure proper coding and approvals
- Prepare check run for review
- Reconcile vendor statements and research discrepancies
- Respond to vendor inquiries regarding invoices and payment status
- Assist with month-end AP reconciliations and close activities
- Reconcile bank accounts as part of the monthly close process
Ramp Administration
- Review and reconcile corporate card transactions within Ramp
- Audit employee expense reports for policy compliance and proper documentation
- Ensure receipts, approvals, and account coding are complete and accurate
- Reconcile Ramp transactions to Sage Intacct as part of the monthly close process
Accounts Receivable, Collections & Customer Support
- Monitor customer account balances and collections activity
- Proactively follow up on outstanding invoices through email and phone communication
- Research and resolve billing disputes in collaboration with internal teams
- Respond to customer inquiries regarding invoices, statements, and account balances
- Distribute invoices and account statements to customers as requested
- Maintain detailed collections notes and customer correspondence records
- Escalate delinquent accounts and collection concerns to management
Invoice Portal Management
- Assist with uploading customer invoices to client procurement and payment portals
- Assist with monitoring invoice acceptance and resolving portal submission errors
- Support month-end invoice distribution and billing activities
- Maintain documentation related to customer billing requirements and portal access
- Coordinate with operations and account teams to ensure timely invoice delivery
General Accounting Support
- Assist with month-end close activities
- Prepare schedules and reconciliations as assigned
- Support internal and external audit requests (potentially)
- Maintain organized accounting records and electronic documentation
- Perform other accounting and administrative duties as assigned
Requirements
- 2+ years of Accounts Payable, Accounts Receivable, Collections, or Billing experience
- Experience with Sage Intacct (required)
- Strong written and verbal communication skills
- Proficiency in Microsoft Excel and Microsoft Outlook
- Ability to manage a high volume of emails and customer communications
- Strong attention to detail and organizational skills
- Ability to work independently with minimal supervision
Preferred Qualifications
- Experience with customer invoice portals and procurement systems
- Experience with Ramp
- Experience in a multi-entity environment
- Experience in professional services, marketing, technology, or media companies
- Familiarity with month-end close procedures and billing cycles