Overview
Remote role with an initial term of 3 months, with a view for possible extension.
This position supports the Accounting team during a staffing transition and focuses on day-to-day accounts payable (AP), accounts receivable (AR), collections, customer billing support, and invoice portal management.
Responsibilities
Accounts Payable
- Process vendor invoices in Sage Intacct and ensure proper coding and approvals.
- Prepare check run for review.
- Reconcile vendor statements and research discrepancies.
- Respond to vendor inquiries regarding invoices and payment status.
- Assist with month-end AP reconciliations and close activities.
- Reconcile bank accounts as part of the monthly close process.
Ramp Administration
- Review and reconcile corporate card transactions within Ramp.
- Audit employee expense reports for policy compliance and proper documentation.
- Ensure receipts, approvals, and account coding are complete and accurate.
- Reconcile Ramp transactions to Sage Intacct as part of the monthly close process.
Accounts Receivable, Collections & Customer Support
- Monitor customer account balances and collections activity.
- Proactively follow up on outstanding invoices through email and phone communication.
- Research and resolve billing disputes in collaboration with internal teams.
- Respond to customer inquiries regarding invoices, statements, and account balances.
- Distribute invoices and account statements to customers as requested.
- Maintain detailed collections notes and customer correspondence records.
- Escalate delinquent accounts and collection concerns to management.
Invoice Portal Management
- Assist with uploading customer invoices to client procurement and payment portals.
- Assist with monitoring invoice acceptance and resolving portal submission errors.
- Support month-end invoice distribution and billing activities.
- Maintain documentation related to customer billing requirements and portal access.
- Coordinate with operations and account teams to ensure timely invoice delivery.
General Accounting Support
- Assist with month-end close activities.
- Prepare schedules and reconciliations as assigned.
- Support internal and external audit requests (potentially).
- Maintain organized accounting records and electronic documentation.
- Perform other accounting and administrative duties as assigned.
Requirements
- 2+ years of Accounts Payable, Accounts Receivable, Collections, or Billing experience.
- Experience with Sage Intacct (required).
- Strong written and verbal communication skills.
- Proficiency in Microsoft Excel and Microsoft Outlook.
- Ability to manage a high volume of emails and customer communications.
- Strong attention to detail and organizational skills.
- Ability to work independently with minimal supervision.
Preferred Qualifications
- Experience with customer invoice portals and procurement systems.
- Experience with Ramp.
- Experience in a multi-entity environment.
- Experience with professional services, marketing, technology, or media companies.
- Familiarity with month-end close procedures and billing cycles.
Compensation & Benefits
Not specified in the provided job description.
Location
Remote