Accounts Receivable Resource- Outpatient

Overview

An organization is seeking an experienced Account Receivable Resource to support its growing outpatient care delivery model. This role focuses on training and assisting business office managers and staff in accurate and efficient billing practices, monitoring timely collections of accounts receivable across multiple operations in various markets, and ensuring precise recording of revenue transactions within healthcare locations.

Responsibilities

• Train and assist business office managers and staff on billing practices aligned with company and industry standards
• Monitor timely collections of accounts receivable across multiple outpatient operations
• Ensure accurate recording of revenue transactions in healthcare settings
• Oversee outpatient collection trends and identify areas for improvement in Skilled Nursing Facility (SNF) and outpatient clinics
• Conduct regular follow-up on unpaid claims to ensure sustainable resolution
• Provide education and develop training materials related to billing and collections
• Craft policies, procedures, and systems to safeguard accounts receivable assets
• Partner effectively with interdisciplinary teams

Requirements

• Minimum 5 years of Business Office Manager experience in an Outpatient Therapy Clinic (Physical Therapy, Occupational Therapy, and/or Speech-Language Pathology)
• Experience in accounts receivable billing and collections within outpatient therapy clinics
• Preferably experience in a multi-clinic oversight role
• Ability to travel 50-75% as required
• Proficient in Microsoft Word, Outlook, Excel, and Teams
• Specialized knowledge in billing and collections for outpatient services, including resolving claim rejections and denials promptly
• Strong knowledge of insurance and medical terminology
• Familiarity with claim forms HCFA 1500 and UB04 (for SNF outpatient)
• Ability to interpret Explanation of Benefits (EOB), deductibles, copays, and coinsurance
• Knowledge of state and federal regulations specific to outpatient therapy services
• Experience working with various health plans to ensure accurate contract loading
• Strong analytical skills to interpret federal, state, health plan, and therapy-related rules and policies
• Strong leadership, communication, interpersonal, and problem-solving skills

Preferred Qualifications

• Experience optimizing NetHealth for Clinics software or similar systems
• Experience with PointClickCare software (may be needed to assist with SNF-Outpatient accounts receivable)
• Experience developing educational materials and providing training to diverse audiences
• Ability to craft policies and procedures related to accounts receivable

Compensation & Benefits

• Salary range: $80,000 - $100,000 annually
• Potential eligibility for bonus
• Benefits include medical, dental, and vision coverage
• Company-provided life insurance
• 401(k) plan with company match
• Paid sick and vacation leave
• Support for professional growth through learning management systems, training sessions, and seminars

Location

• Must reside in Texas, preferably in the San Antonio area
• Remote work with required travel of 50-75%

Interested candidates are encouraged to apply for this opportunity to contribute to a healthcare organization focused on outpatient therapy services.