Overview
This role oversees and optimizes the end-to-end billing lifecycle across all Marketplace retailers. Responsibilities include ensuring accurate invoicing, compliance with financial controls, and timely month-end close. You will serve as an operational and strategic anchor for the billing team, partnering with Finance, BD, Financial Systems, Legal, Product, and Engineering to improve accuracy, scalability, and billing processes.
The position is remote and may be performed from any U.S. State except California, Connecticut, New Jersey, New York, and Washington.
Responsibilities
- Own and operate billing portfolios across strategic retail partners and multiple revenue streams, with day-to-day billing operations focused on revenue recognition inputs and timely month-end close.
- Develop and maintain billing policies, SOPs, and quality standards; resolve discrepancies and escalations in close partnership with Finance Systems, BD, and Revenue.
- Build dashboards, reporting, and KPIs to track billing health in collaboration with Finance Systems, supporting continuous improvement and proactive issue identification.
- Scope and deliver billing system enhancements, integrations, and automation opportunities in partnership with Product and Engineering to reduce manual workload and improve operational scalability.
- Enforce internal controls, audit requirements, and contractual billing terms; mentor junior team members and scale billing operations to support organizational growth.
Requirements
- Bachelor’s degree in Accounting, Finance, Information Systems, or related field, or equivalent practical experience.
- 5+ years of experience in Billing Operations, Order-to-Cash, or Accounts Receivable within technology, ecommerce, marketplace, or subscription/SaaS environments.
- 2+ years leading cross-functional billing or quote-to-cash projects as an individual contributor, from requirements through UAT and launch.
- Hands-on experience with Salesforce CPQ and at least one billing platform (e.g., Zuora, Chargebee, Stripe Billing) plus one ERP (e.g., NetSuite, SAP, Oracle).
- Proficiency in Excel (pivot tables, lookups) and basic SQL for reconciliations and data analysis.
- Working knowledge of billing controls, SOX requirements, and revenue considerations (e.g., ASC 606) as they apply to invoicing, credits, and adjustments.
Preferred Qualifications
- Demonstrated success leveraging data modeling tools such as Alteryx to automate billing processes.
- Aptitude and demonstrated success leveraging AI solutions to improve billing processes.
Compensation & Benefits
- Highly market-competitive compensation and benefits are provided in each location where employees work.
- This role is remote. Base pay range depends on permanent work location.
- Offers may vary based on candidate experience and skills required for the role.
- The role is eligible for a new hire equity grant as well as annual refresh grants.
Base pay ranges (US)
- CO, DE, HI, IL, ME, MD, MA, NH, OR, PA, RI, TX, VT, VA, DC: $92,000—$97,000 USD
- AL, AK, AZ, AR, FL, GA, ID, IN, IA, KS, KY, LA, MI, MN, MS, MO, MT, NE, NV, NM, NC, ND, OH, OK, SC, SD, TN, UT, WV, WI, WY: $84,000—$88,500 USD
Location
Remote role in the United States, except California, Connecticut, New Jersey, New York, and Washington.