Director, Procure to Pay Operations

Overview

The organization is seeking a Director, Procure to Pay Operations to lead Accounts Payable (AP) operations and guide the function through its next stage of growth. This hands-on leadership role owns the end-to-end AP lifecycle, leads a team of AP Managers, and sets the standard for accountability, continuous improvement, and customer service.

Responsibilities

• Own the end-to-end AP lifecycle, including:
  • Non-PO invoice processing
  • Payment runs and bank file management
  • Supplier onboarding and supplier master data integrity
  • Handling returned EFTs, stale-dated checks, and unclaimed property
• Lead, coach, and develop AP Managers who oversee back-office and shared services staff.
• Manage and oversee payment operations across ACH, wire, check, and international payment processes.
• Ensure every payment (including ad hoc and off-cycle payments) is accurate, on time, and supported by proper controls.
• Strengthen internal controls, including SOX compliance, tax reporting oversight, and proactive fraud prevention (including business email compromise and payment redirection schemes).
• Collaborate cross-functionally with:
  • IT (ERP/AP automation, bank connectivity, system integrations; lead UAT, defect resolution, and roadmap prioritization)
  • Treasury, Accounting, Tax, and Legal (working capital initiatives, cash management, month-end close, reconciliations, regulatory requirements)
  • Purchasing and Sourcing (AP processes, supplier setup, payment terms)
  • Business stakeholders (resolve escalations and manage expectations for approvals and turnaround times)
• Build and implement a forward-looking AP strategy focused on automation and self-service.
• Lead system enhancements on Oracle Fusion Cloud and contribute to migrations, acquisitions, and process integrations.

Key Job Activities

• Team Leadership and Management

  • Lead, coach, and develop AP Managers.
  • Build a culture of accountability, continuous improvement, and customer service.

• Invoice Processing

  • Oversee the full invoice lifecycle for non-PO invoices.
  • Reduce manual work through automation, improvements, and exception analysis.
  • Handle invoice questions, discrepancies, duplicate invoice prevention, and recovery of overpayments and credits.

• Payment File Management

  • Own scheduled payment runs for ACH, wire, check, and international payments.
  • Oversee creation, transmission, and reconciliation of payment files to banks.
  • Manage ad hoc and off-cycle payment files, including manual and exception payments, with proper approvals and controls.
  • Ensure compliance with bank cutoffs and payment policies.
  • Coordinate with Treasury on cash forecasting, funding, and payment timing.

• Return EFTs, Stale-Dated Checks, and Unclaimed Property

  • Investigate returned/rejected EFT/ACH payments, validate bank details, re-issue payments, and correct supplier master data.
  • Manage voids and reissues.
  • Manage stale-dated check processes.
  • Ensure compliance with escheatment and unclaimed property regulations with Legal, Tax, and Accounting.

• Supplier Onboarding and Change Requests (Internal and External)

  • Own supplier onboarding, including W-9/W-8 collection, TIN matching, and bank account validation.
  • Manage supplier master data change requests (banking changes, remit-to updates, legal name/address changes).
  • Maintain supplier data integrity through regular cleansing, duplicate detection, and inactive-supplier handling.
  • Enhance supplier portal and self-service tools to reduce manual intervention.

• Controls, Compliance, and Audit

  • Maintain internal control environment, including SOX controls where applicable.
  • Partner with Internal Audit, External Audit, and Compliance on testing and remediation.
  • Ensure compliance with tax reporting (1099, VAT/GST, and withholding) in partnership with Tax.
  • Define, document, and update policies, procedures, and desk-level instructions.
  • Monitor and mitigate fraud risk, including business email compromise and payment redirection schemes.

• Strategy, Process Improvement, and Reporting

  • Develop forward-looking AP strategy that considers automation.
  • Lead continuous improvement initiatives.
  • Contribute to system implementations, migrations, acquisitions, and process integrations.

Requirements

• 5 – 7 years required, 10+ years desired of AP experience, including at least 5 – 7 years managing an AP operations team.
• Demonstrated experience managing managers and a back office or shared services team.
• Deep knowledge of the full AP lifecycle: invoice processing, payment runs, supplier maintenance, and exception handling.
• Hands-on experience with ad hoc payment files, return EFTs, stale checks, and escheatment processes.
• Strong understanding of payment methods and banking, including ACH/NACHA, wires, and checks.
• Experience with Oracle Fusion Cloud is a must.
• Strong knowledge of internal controls, fraud prevention, and audit requirements.
• Excellent critical thinking, forward planning, and problem-solving skills.
• Ability to move swiftly, multitask, and reprioritize in a fast-paced, deadline-driven environment.
• Strong written and verbal communication skills; ability to influence at all levels and across departments.
• Bachelor’s degree in Accounting, Finance, Business Administration, or equivalent experience.
• May require a background check due to job duties requiring routine access to proprietary data.

Preferred Qualifications

• 10+ years AP experience (desired).

Compensation & Benefits

• Base salary wage zones: $122,194 - $221,818 (base salary only; does not include bonus or benefits)
• Low (N1): $122,194 - $183,241
• Mid (N2): $128,625 - $192,885
• High (N3): $141,488 - $212,174
• Top (N4): $147,919 - $221,818

Location

• Remote position located anywhere in the United States, excluding Alaska.
• Candidates located in the Central or Eastern U.S. are preferred to align with AP operational hours.