Overview
This seasonal role supports international U.S. taxpayers living in over 150 countries. You will join the expat team and work in a specialized, fast-paced international tax practice, providing U.S. tax preparation, planning, and audit representation services through a virtual tax platform.
Seasonal employment runs January through October, with year-round opportunities available for associates who succeed in their first year.
Responsibilities
- Conduct tax interviews and analyze international tax issues to prepare complete and accurate tax returns for U.S. taxpayer clients based in a particular country or grouping of countries
- Follow internal guidelines for review and referral of tax returns
- Provide tax information and feedback to clients related to tax preparation; refer unresolved client concerns to management
- Work with client service professional staff to finalize tax returns
- Provide instructions so clients can file electronically or mail returns to the Internal Revenue Service or State Department of Revenue
- Use internal resources to research unclear tax issues presented by clients in assigned country/countries
- Attend paid training at the outset of the assignment and participate in ongoing continuing education
- Develop high-level knowledge of foreign tax and financial systems in assigned country/countries to enhance the client experience
- Read relevant business and tax publications as recommended by management
- Assist with transitioning acquired clients to the employer’s brand
- Leverage prior global experience, education, or insights to build rapport and provide well-rounded service to clients in assigned country/countries
- Take initiative to seek new clients by requesting referrals and actively developing and executing client acquisition plans
- Perform other duties as assigned
Requirements
Education
- Bachelor’s degree in a related field, or the equivalent through a combination of education and related work experience.
Work Experience and Skills
- Ability to communicate tax and financial advice clearly and effectively with the public, including public speaking engagements
- Ability to learn quickly and ask questions
- Ability to serve clients remotely using virtual tools and systems
- Circular 230 credentials (Enrolled Agent, CPA, or Attorney) or willing to obtain within one year of employment
- Effective time management skills, including handling multiple tasks and prioritizing in a fast-paced environment
- 1 year minimum related work experience
- Effective oral, written, and interpersonal communication skills
- Prior international tax experience
Preferred Qualifications
- Ability to communicate effectively in multiple languages
- Customer service experience
- Prior experience preparing taxes for U.S. expatriates
Compensation & Benefits
- Pay range: $18.41 - $27.64/Hr. (Local minimum wage laws apply.)
- Pay decisions depend on job-related factors such as experience, education, skill, performance, and geographic location where work will be performed.
- Successful candidates may be able to participate in one or more incentive compensation or short-term incentive plans, which could generate additional earnings in accordance with the terms of each plan.
Benefits for qualifying associates may include:
- Enrollment for medical and prescription drug coverage for associates and/or eligible dependents
- Participation in the Retirement Savings Plan (401(k) Plan)
- Employee Assistance Program
- (Virtual) fitness center programs
- Associate discount program
- Business Travel Accident Insurance
- Associate Tax Prep benefit
Location
- This position supports U.S. taxpayer clients living in over 150 countries and is performed remotely using virtual tools and systems.