Overview
This role involves receiving, preparing, and posting payments received through remittances for multiple healthcare facilities. The Payment & Credit Analyst (Electronic) ensures accuracy and timeliness in posting, analyzes and resolves remittance payments, and applies contractual allowances, patient responsibility, and denial amounts with appropriate denial codes to patient accounts. The position also includes researching patient accounts with credit balances, resolving those balances, preparing refunds, and performing related duties.
Responsibilities
- Receive, prepare, and post payments from remittances accurately and timely
- Analyze and resolve remittance payments
- Apply contractual allowances, patient responsibility, and denial amounts with correct denial codes to patient accounts
- Research and resolve patient accounts with credit balances
- Prepare refunds associated with credit balances
- Utilize office equipment such as telephone systems, computers, fax machines, copiers, and printers
- Prioritize tasks effectively and understand explanation of benefits and patient statements
- Communicate clearly both verbally and in writing
Requirements
- Minimum of three years of experience in medical cash payment, collections, or billing
- Proficiency with EPIC Medical Records Systems, Microsoft Word, and Excel
- Strong analytical, communication, and problem-solving skills
- Ability to prioritize tasks and interpret explanation of benefits and patient statements
- Proficient use of office equipment
Preferred Qualifications
- Five years of experience in medical cash payments, collections, or billing
- Certified Professional Coder (CPC) credential
Work Location
- This position offers a fully remote work opportunity
- Candidates must reside in one of the following states to be eligible for remote work: Kentucky, Indiana, Missouri, Ohio, Tennessee, Alabama, Virginia, Mississippi, North Carolina, South Carolina