Overview
This role supports retirement plan business by providing compliance services and client consulting for complex plans, including 401(k), 403b, profit sharing, money purchase, non-qualified plans, and related arrangements. The Sr. Consultant manages and retains assigned clients’ retirement plan business, resolves client relation issues, and provides mentorship and oversight for team projects.
Responsibilities
- Manage and retain assigned clients’ retirement plan business and handle client relation issues.
- Provide compliance services for multiple retirement plan types, including 401(k), 403b, profit sharing, money purchase, non-qualified, etc.
- Oversee projects and report results and progress to the Director of Compliance Consulting and TPA Manager as applicable.
- Provide exceptional customer service and work effectively with internal teams/resources and external vendors to maintain successful client relationships.
- Manage all aspects of TPA compliance administration to ensure accurate processing in accordance with Department service standards/deadlines and plan documents.
- Reconcile asset balances (trust and participant accounts) and resolve discrepancies.
- Perform plan calculations when necessary, including eligibility, contributions, match, profit sharing, etc.
- Process transactions, including distribution and loan requests, forfeitures, etc.
- Ensure compliance with plan document and IRS/DOL regulations as well as plan administrative practices.
- Participate in peer review to ensure accuracy.
- Maintain accurate and timely recording of work tracking logs.
- Participate in plan design client calls.
- Assist other Consultants as needed with more complex plan issues.
- Maintain day-to-day client contact for inquiries on assigned plans.
- Correspond and consult with clients, team members, Producers, and Relationship Managers, and respond to all client or participant calls/emails within 4 business hours.
- Use industry knowledge to mentor less experienced staff on systems and processes; resolve more complex reconciling issues; research complicated plan issues; and help correct errors.
- Prepare IRS Form 5500/SAR, audit packages, MRDs, and required compliance tests, including:
- ADP/ACP
- Top Heavy
- 402g
- 410(b)
- 415
- New comparability tests
- Gather and reconcile required data.
- Coordinate with the EPS Team to ensure consistency in procedures and client questionnaires.
- Manage deadlines and complete assigned portions of checklists.
- Communicate with clients/auditors as necessary to respond to questions or requests for information.
- Review results, develop corrective actions, and present results/reports to clients.
- Provide guidance to team members on identifying which projects are part of core services vs. those that may require additional billing.
- Complete required tracking spreadsheets for projects and non-core TPA services to ensure proper client invoicing.
- Support transitions of new business, including consultative plan design discussions on document restatements; participate in periodic transition meetings/calls; review loans and system specs; and assist with conversions.
- Complete special projects as applicable, such as plan corrections, match and/or profit-sharing calculations, DOL calculations, and VCP filings.
Requirements
- Bachelor’s degree in Mathematics, Business, Finance, or Accounting preferred, or equivalent experience.
- Seven or more years related TPA/retirement experience required.
- ASPPA exam completion/certification required or willing to obtain.
- Strong computer skills, with solid knowledge of the Windows environment, including Word and Excel.
- Excellent mathematical aptitude.
- Detailed and organized; able to multi-task.
- Ability to meet all client deliverables requiring extended working hours during peak work periods.
- Excellent communication, accounting, and interpersonal skills.
- Relius Administration experience is a plus.
Compensation & Benefits
- Annual Salary Range: $75,000 - $85,000, including potential compensation incentives.
- Potential compensation incentives.
- Medical, wellness, dental, and vision.
- 401(k).
- Flexible spending and health savings accounts.
- Short- and long-term disability.
- Life insurance and other employer-sponsored and voluntary programs.
- Paid time off.
- Paid family leave.
- Paid holiday time.
Location
Not specified in the provided job description.