Accounts Payable Analyst

Overview

This role supports centralized, cost-effective accounts payable operations for an assigned service line and/or functionally aligned team within the enterprise Accounts Payable structure. Responsibilities include managing invoice processing, resolving discrepancies, coordinating with internal departments and suppliers, and supporting Procure to Pay policies and procedures.

Responsibilities

• Independently manage and prioritize daily work to facilitate processing of invoices for suppliers to procure supplies, services, and capital equipment.
• Review and resolve invoice discrepancies to ensure completeness, accuracy, and compliance with Accounts Payable policies and contract agreements, aligned with strategic sourcing initiatives.
• Support Accounts Payable initiatives by assisting with team development, training, onboarding, and implementation of existing and new technology.
• Work closely with Accounts Payable associates and management to identify process improvement opportunities.
• Coordinate with departments and critical suppliers to ensure invoices are paid efficiently and timely, helping prevent order interruptions and payment delays.
• Proactively utilize accounts payable platforms and supplier channels (including ERP, GHX, Remitra, and supplier websites) to review and audit invoices, resolve discrepancies, and address potential credit holds impacting patient care; communicate appropriately with departments and suppliers.
• Collaborate with Supply Chain and internal customers to investigate and identify procure-to-pay discrepancies to mitigate supply disruption and payment delays.
• Research, analyze, and resolve internal and external (supplier) customer inquiries.
• Perform supplier statement review and analysis and serve as the main point of contact for supplier questions and issues.
• Serve as a liaison between Procurement, Supply Chain Operations, Accounts Payable, Master Data Integrity, internal customers, and suppliers to resolve invoice match exceptions.
• Perform payment analysis and resolve payment discrepancies by partnering with departments, teammates, and suppliers.
• Utilize and manage supplier and department inquiry tickets within an online ticketing system.
• Analyze supplier electronic data files and format them to the appropriate ERP system layout for uploading and processing for payment and/or monthly accruals.
• Evaluate customer needs and make independent decisions to resolve customer concerns; act as liaison between internal customers and suppliers.
• Understand and contribute to department KPIs by continuing to develop and expand capabilities, experience, and knowledge related to Accounts Payable job functions.
• Answer and direct customer inquiries related to Procure to Pay requirements and ERP questions, with the ability to provide training as needed.

Requirements

• None required for licensure, registration, and/or certification.
• Bachelor’s degree preferred, or 3 years of direct relevant work experience in healthcare accounts payable will be considered in lieu of a degree.
• 3-year minimum experience in related field. May be waived based on candidate qualifications or educational focus.
• 3 years minimum required experience working in Accounts Payable, contracting, procurement, or supply chain in a healthcare setting.
• Non-healthcare industry experience will be considered in lieu of direct healthcare experience.
• Experience with supplier statement reconciliation.
• Experience in a large, matrixed organization.
• Experience with Salesforce ticketing system or comparable supplier management system preferred.

Knowledge, Skills & Abilities

• Ability to work in a team environment and collaborate with a variety of professionals.
• Solid problem-solving skills; ability to think critically and make independent decisions.
• Proficient knowledge of purchasing software and enterprise resource planning (ERP) systems.
• Proficient use of MS Office (Word, Excel, Outlook).
• Exceptional Excel skills, including X lookup, V lookup, and Pivot tables.
• Exceptional communication skills (oral and written) and ability to effectively speak with all levels of staff.
• Knowledge of Accounts Payable and Procurement processes and procedures, ideally in a healthcare setting.
• Analytical mindset with ability to gather and interpret data to drive informed decision-making.
• Ability to manage a high level of stress, maintain composure, prioritize workloads, multi-task, and deliver superior customer service.

Physical Requirements and Working Conditions

• Minimal travel required; may be exposed to weather and road conditions.
• Operates all equipment necessary to perform the job.
• Exposed to a normal office environment.

Compensation & Benefits

• Pay range: $26.55 - $39.85
• Base compensation within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training.
• Premium pay such as shift, on call, and more based on job requirements.
• Incentive pay for select positions.
• Opportunity for annual increases based on performance.
• Paid Time Off programs.
• Health and welfare benefits: medical, dental, vision, life, and Short- and Long-Term Disability.
• Flexible Spending Accounts for eligible health care and dependent care expenses.
• Family benefits such as adoption assistance and paid parental leave.
• Defined contribution retirement plans with employer match and other financial wellness programs.
• Educational Assistance Program.
• Program eligibility may depend on FTE or status (e.g., full-time, part-time, per diem, temporary).

Location

• Remote based role out of Wisconsin, Illinois or North Carolina
• 1st shift
• Full time (40 hours per week)
• Benefits eligible: Yes

Additional Information

Responsibilities and requirements may be modified to reasonably accommodate individuals with disabilities. Employees must follow other job-related instructions and perform other job-related duties requested by leaders.